How To Log In

User ID:

·        Employee ID that is 6 numbers.

·        ID Number may be located on the back of  your badge.

·        Add a 0 in front of the ID if there is only 5 numbers.


·        Network password you use to sign into Citrix or Outlook.

·        Consists of 8 or more characters.

·        Has both upper and lower case letters, as well as numbers.

Your User ID and/or Password are invalid

This error might come up if your password is expired.  To reset your password:

1.      Open Franc from your desktop

2.      Click on Support Center and under Support Center Top Links, click on Password Help (P-Synch Self Service)

3.      Login to P-Synch

4.      Click on Answer personal questions

5.      Follow the prompts to reset your password


Monthly Maintenance


Employee Self-Service will be down for monthly maintenance the 3rd Sunday of every month from 3:00 a.m. Eastern Standard Time until 3:15 a.m. Eastern Standard Time.